Contact

Something wrong with an order, a question about sizing, or just want to tell us what you think — we read everything and a real person replies.

Customer care

Email: info@modura.co.in
Phone / WhatsApp: +91 9344315040
Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST

We reply to emails within one business day. If you're writing about an existing order, include your order number — it gets you a faster answer.

Before you write

A lot of questions are already answered:

FAQs — sizing, payment, delivery times, refunds
Shipping Policy — dispatch and delivery timelines, COD
Returns & Exchanges — how to raise a return or swap a size

Wholesale, press and collaborations

For stockist enquiries, press requests or collaboration proposals, write to info@modura.co.in with the subject line marked accordingly, and it'll reach the right person.

Grievance Officer

In compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Digital Personal Data Protection Act, 2023:

SHIVSREE CREATIONS
Building No./Flat No.: 491/2
Name Of Premises/Building: Pillayar Nagar
Road/Street: Unnamed Road
Nearby Landmark: Imagine Interiors
Locality/Sub Locality: Old Rayakottah HUDCO
City/Town/Village: Hosur
District: Krishnagiri
Country: India
PIN Code: 635109
Email: info@modura.co.in
Phone: +91 9344315040

Complaints are acknowledged within 48 hours and resolved within 30 days.